Payment Policy

Secure Payment Options & Refund Policies

Secure Shopping Experience

At YYWAI LIMITED, we prioritize the security of your payment information. We use industry-standard encryption and partner with trusted payment processors to ensure your transactions are safe and secure.

All payments are processed securely through our payment partners. We never store your complete credit card information on our servers.

Accepted Payment Methods

Visa

Visa

Accepted worldwide for all transactions

Mastercard

Mastercard

Secure global payment solution

PayPal

PayPal

Quick and secure online payments

American Express

American Express

Premium card payment option

Security Measures

SSL Encryption

All transactions are secured with 256-bit SSL encryption, ensuring your data is protected during transmission.

PCI DSS Compliance

We maintain PCI DSS Level 1 compliance, the highest level of payment card industry security standards.

Fraud Protection

Advanced fraud detection systems monitor all transactions to prevent unauthorized usage and protect you from fraud.

Payment Process

1

Select Products: Add your desired items to the shopping cart

2

Checkout: Proceed to secure checkout page

3

Enter Details: Provide shipping and payment information

4

Confirm Payment: Review order and confirm payment

5

Order Confirmation: Receive order confirmation via email

Refund Policy

We process refunds in accordance with our Return Policy. Refunds are typically processed within 5-7 business days after we receive and inspect the returned item.

Refund Methods

  • Original payment method (preferred)
  • Store credit for future purchases
  • Bank transfer (in specific cases)

Currency and Pricing

All prices on our website are displayed in Hong Kong Dollars (HKD). For international customers, your payment will be converted to your local currency by your payment provider at the prevailing exchange rate.

Supported Currencies

HKD USD EUR GBP CNY JPY

Failed Transactions

If your payment fails, please check the following:

  • Ensure your card has sufficient funds
  • Verify billing information is correct
  • Contact your bank to enable international transactions
  • Check if your card is eligible for online transactions

Payment Disputes

If you notice any unauthorized charges or have concerns about your payment, please contact us immediately at:

Email: test@yywai.net

Questions About Payments?

Our customer support team is available to assist you with any payment-related questions or concerns.

  • Email: test@yywai.net
  • Address: Room 26 2/F, 118, Wai Yip Street, Kwun Tong, Kowloon, Hong Kong